After your referral to My Aged Care has been actioned, that is that you have been contacted by a Regional Assessment Service (RAS) or the Aged Care Assessment Team (ACAT or ACAS in Victoria) you or your ageing loved one will be assessed to determine the level of support likely to be required.
Archives for September 2018
Introduction to assessment
When you make the call to My Aged Care (MAC) you will be contacting a call centre. The people who answer the phone are call centre staff. They are not clinicians.
