After your referral to My Aged Care has been actioned, that is that you have been contacted by a Regional Assessment Service (RAS) or the Aged Care Assessment Team (ACAT or ACAS in Victoria) you or your ageing loved one will be assessed to determine the level of support likely to be required.
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Introduction to assessment
When you make the call to My Aged Care (MAC) you will be contacting a call centre. The people who answer the phone are call centre staff. They are not clinicians.
Clarity and My Aged Care.
I had the opportunity to speak to a group of GPs (General Practitioners) this week, having been invited by the Practice to provide some clarity around the My Aged Care process.
I love my job.
Every day I go to work I never really know what the day will bring but I know that each day I will be able to help someone. To support someone. To enable someone. To bring some comfort. To make a difference.
